Effective Date: July 21st 2025
Jurisdiction: Ontario, Canada
1. Introduction
Welcome to ThrivingMindsHub.ca (this “Website”). This Website is hosted by the Centre for Addiction and Mental Health (“we”, “us”, “our”), in collaboration with The Hospital for Sick Children (“SickKids”) and the Gary Hurvitz Centre for Community Mental Health (GH-CCMH).
We provide this Website to connect youth and their families to mental health supports and services for youth. To that end, we provide information to the public and professionals that is accessible, current at the time of posting and reliable; however, CAMH, SickKids and GH-CCMH do not make any representations or warranties regarding the accuracy, quality, completeness, timeliness, appropriateness or sustainability of the Content (as defined below). CAMH assumes no obligation to update the Content or advise on further developments concerning the topics mentioned in the Content.
These terms of use (these “Terms”) contain important details about how you are allowed to access and use this website, and your legal rights when you use the Website. By accessing or using the Website, you agree to be legally bound by these Terms. If you do not agree with these Terms, you may close this window now and leave the Website.
2. Use of Content
CAMH, SickKids, GH-CCMH or their third party licensors own all of the copyright in all of the content provided on this Website, including videos, text, graphics, images, and other material contained on the Website (the “Content“) unless otherwise specifically noted. Your use of the Website does not transfer to you any ownership or other rights in the Website or its Content.
Users of the Website are granted a limited non-exclusive, non-transferable licence to use (display or print) the Content for lawful, personal non-commercial use only, provided the Content is not modified, and all copyright and other proprietary notices are retained. You may not otherwise copy, publish, reproduce, modify, upload, post, transmit or distribute any of the Content in any manner or form without the prior consent of an authorized representative of CAMH. Certain words, phrases, names, designs or logos used on the Website may constitute trademarks, service marks or trade names of CAMH, SickKids, GH-CCMH or other entities. No rights are granted to users of this Website in or to such trademarks, service marks or trade names.
3. Third-Party Links and Embedded Content
This Website may contain links to third-party websites or embed third-party content. These links are provided for your convenience only.
We do not control or endorse third-party sites or content, and we are not responsible for their accuracy, availability, or any data you may share with them. Accessing third-party sites is done at your own risk and subject to their respective terms and privacy policies.
4. Code of Conduct
You agree to use the Website in compliance with all applicable laws. You also agree not to use the Website to post, upload, or transmit any material that is unlawful, defamatory, harassing, discriminatory, obscene, or that infringes any third-party intellectual property or privacy rights.
5. Not Medical Advice
The Contents of the Website are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis or treatment. You should always seek the immediate or timely advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. You should never disregard professional medical advice or delay in seeking it because of something you have read or seen on the Website, including the Content as described above.
6. Not Emergency or Crisis Care
The Website is not for emergency or crisis help.
If you require emergency help, contact your local emergency services: in Ontario, you can call 911 or go to your local hospital emergency room.
7. Feedback and Surveys
We may offer surveys or feedback tools to gather input on the Website’s usefulness and functionality. By submitting feedback, you:
- Grant us a royalty-free, irrevocable, worldwide license to use, reproduce, and display the feedback for internal evaluation and improvement of the Website;
- Represent that the information you provide is accurate and lawful; and
- Agree not to submit content that is defamatory, offensive, or infringes any third party rights.
8. Privacy
Overview
We are committed to respecting your privacy and protecting your personal information in an online environment. This section of the Terms is intended to help you understand how we collect, use and safeguard the information collected on our Website. You can learn about CAMH, SickKids, and GH-CCMH’s commitments to protecting the personal information of their patients and clients visiting each of their respective sites.
Information that we collect
When you browse the Website, we use industry-standard web analytics services to collect limited amounts of standard information for traffic monitoring and statistical purposes. Standard information captured could include:
- Internet Protocol (IP) addresses of the computers being used to access our sites;
- the operating systems and the types and versions of browsers used to access our sites;
- the dates and times users access our sites;
- the pages visited; and
- the key words users enter into our search engine.
With the exception of your IP address, no personal information (which means personally-identifiable information including, without limitation, name, street address, telephone number, screen name and email address) is collected from users of this Website unless specifically and clearly requested, and only when you provide it voluntarily.
How we use and share personal information
Personal information that has been provided by users is only used for the express purpose for which it was collected unless the user specifically agrees to the use of the personal information for additional purposes. For example, if you choose to submit feedback to us or otherwise send us information, you are voluntarily providing us with that information and will be agreeing to our use of that information for those purposes.
Your information, including your IP address, email address and the content of your email communication, will be kept confidential and will only be disclosed to staff or partners who need the information to perform the purpose for which it was collected. Unless otherwise stated at the time of collection, we will not sell your personal information or transfer your personal information to any other party without your approval, except that we reserve the right to disclose such personal information if such disclosure is made pursuant to a legal proceeding or otherwise required by law.
We may otherwise disclose your personal information when:
- We have your express consent to share the information for a specified purpose;
- We need to respond to subpoenas, court orders or such other legal process; or
- When necessary to enforce these Terms.
Cookies and Google Analytics
Similar to many websites, the Website uses digital cookies (small pieces of information that are stored on hard drives of your computer, which allow us to “remember” information about your preferences and allow you to move within areas of our site quickly and easily) to gather trend data concerning traffic on the Website for statistical analysis. We also anonymously capture information about how users interact with the Website and what pages they visit. This information is used for auditing, tracking and targeted marketing purposes, to enhance the security of the Website, and to improve the Content of the Website. This information may be linked to you or your internet provider address. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
This Website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to assist CAMH to analyze how visitors use the Website and to analyze the information generated by the cookies (which includes your IP address). This information is transmitted to and stored by Google. Google uses the information for the purposes of compiling reports on Website activity for CAMH, evaluating your use of the Website and providing other services to CAMH related to internet usage and website activity. By using this Website you agree to the use of Google Analytics.
For more information on Google’s privacy policy and terms of use, please visit their website, and in particular the links below:
Access to your Personal Information
As a user of this Website who has provided personal information to CAMH, you can have access to your personal information for the purposes of correcting or updating any of your personal information or to delete the personal information you provided on this Website from our records. To do so, please contact the CAMH Information and Privacy Office (details below).
Questions or concerns regarding the handling of personal information may be directed to our Information and Privacy Office at:
100 Stokes Street
Bell Gateway Building,
Toronto, Ontario M6J 1H4
Phone: 416 535-8501 ext. 33314
Email: privacy@camh.ca
9. Disclaimers and Limitation of Liability
THIS WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, INCLUDING: (A) THAT THE WEBSITE OR CONTENT IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE; (B) THAT THE WEBSITE WILL BE UNINTERRUPTED OR FREE OF VIRUSES OR HARMFUL COMPONENTS; (C) THAT ANY CONTENT PROVIDED DOES NOT INFRINGE THE INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OF ANY THIRD PARTY; AND (d) THAT THE WEBSITE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS.
To the fullest extent permitted by law, neither CAMH, SickKids, or GH-CCMH, or any of their affiliates, officers, directors, employees, privileged healthcare providers, or agents (the “Indemnitees”) will be liable for any damages of any kind, including but not limited to: direct, indirect, incidental, special, consequential, or punitive damages; damages for lost profits, business interruption, loss of data, or unauthorized access; or claims arising out of or in connection with your use or inability to use the Website.
10. Indemnification
You agree to indemnify and hold harmless the Indemnitees from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Website, your violation of these Terms, or your infringement of any rights of a third party in connection with your use of the Website.
11. Termination
You acknowledge that CAMH may suspend provision of the Website at any time without prior notice.
12. Governing Law and Jurisdiction
This is an Ontario website and its content is intended for Ontario residents only. These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. You agree to submit to the exclusive jurisdiction of the courts in Ontario for any legal matter arising from your use of the Website.
13. Entire Agreement
These Terms constitute the entire agreement between you and CAMH regarding the use of the Website and supersede any prior understandings or agreements, whether written or oral, relating to such subject matter.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.
